Shipping Policy
Delivery Time
Total Delivery Time = Processing Time (1~3 business days) + Shipping Time. The processing time varies based on the items you buy.
Note: To ensure the safety of transportation, we usually choose YunExpress to post the goods, it probably takes 7-14 working days. If you want to receive your order as soon as possible, please choose "Express Shipping" method at checkout, parcel will be delivered by DHL, it will charge you an extra cost on shipping.
Shipping Fee
United States:
Standard Shipping (7~14 business days)Orders under $49, Shipping Fee=$4.9
Orders over $49 (include $49), Shipping Fee=$0
Express Shipping (5~7 business days)
Orders under $39, Shipping Fee=$18
Orders over $39 (include $39), Shipping Fee=$23
Canada:
Standard Shipping (7~14 business days)Orders under $79, Shipping Fee=$7.9
Orders over $79 (include $79), Shipping Fee=$0
Express Shipping (5~7 business days)
Orders under $39, Shipping Fee=$22
Orders over $39 (include $39), Shipping Fee=$28
Additional Fee
In some cases, there will be VAT (Value Added Tax), other taxes, customs duties and/or fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Unfortunately, we cannot estimate what the charges may be since customs and taxation policies vary widely from country to country. For further details, please contact your destination local customs office or visit their official website. In some cases, customs clearance procedures are required; under these circumstances, delays may occur, which will affect our original delivery estimation time.
Delivery Area
United States, Canada.
Order Tracking
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
For customers who select "Standard Shipping", to track the order, you can visit YunExpress
Asking for forgives for any inconvenience.
The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.
Any questions, be free to contact us on Facebook Messenger or email us at service@kuoser.com and we will get back to you at the first chance!
Thank you all for your concern and support!